Who we are
Energy Essentials Co Ltd.
Our website address is: https://energyessentials.co.uk.
Effective Date:30 January 2026
Introduction
Welcome to the Privacy Policy of Energy Essentials Co Ltd .
We are committed to protecting your personal data and respecting your privacy.This policy explains how we collect, use, and look after your personal data when you visit our website, book an Energy Performance Certificate (EPC) or survey, or otherwise interact with us. It also tells you about your privacy rights and how the law protects you.
Company Details:
Company Name: Energy Essentials Co Ltd
Registered Address: 91 Sandringham Crescent, Harrow, HA2 9BP
Company Number: 15321619
Email Address: info@energyessentials.co.uk
The Data We Collect About You
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:
Identity Data: First name, last name, and title.
Contact Data: Billing address, property address (where the survey is taking place), email address, and telephone numbers.
Property Data: Details regarding the property being surveyed, including its age, construction type, energy usage, and existing insulation/heating systems.
Transaction Data: Details about payments to and from you and other details of services you have purchased from us.
Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, and operating system.
How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Performance of a Contract: To process your booking and deliver the EPC or survey report you have requested.
Legal Obligation: To comply with legal requirements, such as lodging EPC data with the official government register.
Legitimate Interests: To manage our business, recover debts, and improve our services.
Sharing Your Personal Data
To provide our services, we may have to share your data with specific third parties:
Accreditation Schemes: We are required to lodge EPC data with government-approved accreditation schemes (e.g., Elmhurst Energy, Stroma, ECMK) to generate valid certificates.
The EPC Register: Completed EPCs are lodged on the central government register, which is publicly accessible.
Service Providers: IT and system administration service providers who help us run our business.
Professional Advisers: Accountants, lawyers, insurers, and bankers.
We do not sell your personal data to third parties for marketing purposes.
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to those employees, agents, and contractors who have a business need to know.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
EPC Data: We are often legally required to retain data related to energy assessments for up to 15 years for audit and compliance purposes.
Legal Rights
Under data protection laws, you have rights, including
Request access to your personal data.
Request correction of your personal data.